Inquiries made easy, your overseas sales team becomes even more perfect! — v2.8.1.0 Update

It has been a very hot and humid week.
Even amidst that, Rinda has continued to push updates.

"Where can I see this data?", "How do I do this?"
Have you ever felt stuck or struggled to find a menu while using Rinda?

In this update, we are introducing a new chat assistant that you can ask for help from anywhere on the screen.
In addition, we have refined the Buyer Search and Email Inbox to be smarter, and made adjustments to ensure you are ready for sales as soon as you sign up.

Ask anything, anytime, from anywhere on the screen

Now, you can pull up the chat assistant from any screen in Rinda to ask questions immediately.
Not only can you ask about your data, but if you get stuck, you can request to connect with a representative directly within the assistant,
so there's no need to send separate emails or search through menus.

For example, if you are working on a campaign and wonder, "What was the reply rate last week?", just ask without leaving the screen.
Once the answer is provided, we also offer suggestion buttons so you can choose follow-up questions with a single click.

Buyer Search, now with three dedicated AI agents

Many of you have been using the existing "AI Overseas Sales Team" menu.
To help you find buyers more perfectly and assist with your sales, we have partially integrated the features of the "AI Overseas Sales Team" into "Buyer Search".

Now, three AI agents—Team Lead, Explorer, and Analyst—divide the roles,
guiding you through everything from planning your search to organizing results and sending emails, all within a single conversation.

In particular, because the 'Strategy Analyst' proposes a solid search plan after conducting market research first,
you can engage in evidence-based prospecting rather than vague searching.

We have also significantly improved the quality of overseas buyer prospecting.
It recognizes industry characteristics to find more suitable buyer types, and the searchable country range has been expanded, allowing you to discover buyers in markets that were previously difficult to reach.

We have refined the closing flow so that the agents suggest the next steps (creating campaigns, organizing groups) once the search is complete,
and we fixed the issue where companies without contact information appeared at the top, ensuring that buyers you can 'contact immediately' are shown first.

Email inbox and replies have become more convenient

We have revamped the new email composition screen to be cleaner.

Drafts created by AI can be edited, translated, or regenerated directly in the card,
and if you edit them comfortably in your own language, they are automatically translated into the recipient's language for you to double-check before sending.

Inbox search has been expanded to include not just subject lines and sender names, but also the content of the email body, and notifications have become smarter to alert you only about truly important replies.

Other changes

• We have generally cleaned up the campaign management screen. We unified the terminology to 'Campaign', display groups connected to the campaign together, and fixed the 'Sending' badge that was causing confusion.

• We fixed the issue where the campaign list was broken on mobile and tablets, so it is now easy to view on small screens.

• The campaign list screen now opens much faster.

• We prevented buyers who are already involved in another campaign from being added to a new campaign as duplicates.

• We fixed display errors for open rates, hot leads, and activity feeds on the dashboard.

• We cleaned up the email integration screen and added an automatic signature saving feature and a close button for the pre-send confirmation warning.

• We improved the accuracy of automatic column mapping for buyer imports and fixed the import completion notification.

We believe that every small inconvenience adds up to a better sales experience.
Please feel free to share any thoughts or features you need while using the service.

The feedback you send is the biggest hint for our next update.