[Notice] Notice Regarding Re-linking Email Sending Accounts (2026-05-26)

Around 1:00 AM(KST) today, due to a change in the operational policy of our external email integration service,
it has been confirmed that the Gmail integration for some of our users has been disconnected.

The scope of impact is estimated to be approximately 20 workspaces / 26 sending accounts (some Gmail integration users).

Fortunately, Rinda's internal data, including sending history, sequences, contacts, and inbox data, is all safely preserved, but
you may experience the following minor inconveniences while using the service right now:

• Sequence sending is paused and remains in a pending state

• New replies received are not displayed in the inbox

• The affected email account is displayed as "Re-linking required" in the settings screen

We will notify the owners of the affected workspaces individually via email shortly,
and if you have an affected account, a "Re-linking required" banner will automatically appear in your settings.

How to resolve this (takes about 1 minute)

1. Go to Settings → Email Accounts

2. Click the Re-link button next to the account marked "Re-linking required"

3. Re-authorize permissions on the Google login screen

Once you complete the re-linking, the disconnected inbox synchronization will be automatically restored,
and we will do our best to help you restore the status of any sequences that were scheduled or paused.

We apologize for the inconvenience caused,
and we will ensure that we have perfect measures in place to prevent such issues from happening again in the future.