Rinda指南

客户支持 & 咨询

使用过程中如有疑问或遇到问题，可随时通过屏幕右下角的聊天气泡进行咨询。公告与更新动态请在帮助中心的更新日志中查看。

How to use it

  1. Ask in chat

    Click the chat bubble at the bottom right and ask your question. The AI assistant answers from the guides and FAQ right away, and adds a button when you need to move to another screen.

  2. Talk to a person

    If the AI answer doesn't resolve it, or your account needs to be checked, use the Connect to support button in the chat. A person takes over from there.

  3. Check what's new

    The Release notes tab in the Help Center shows new features and improvements.

  4. Search guides and FAQ

    Type a keyword in the search box at the top of the Help Center to find the relevant guide or question.

Tips

  • Quoting the screen name or the exact error text helps us find it much faster.
  • Questions that need numbers, like pricing and plan limits, are answered right in the chat.